Complete Guide to Life as an Expat in Jakarta and Cikarang, Indonesia (2025 Latest)

For Japanese nationals about to begin life as an expat in Indonesia—especially in Jakarta or Cikarang—many questions and concerns may arise about daily living and how work is conducted on the ground. From how to obtain a visa and find housing to using local transportation, understanding the cost of living, and interacting with Indonesians, there is a wealth of information you’ll want to know.

In this article, based on the latest information from the past few years, we comprehensively explain what you need to get your expat life in Indonesia off to a smooth start. We also carefully touch on challenges you’re likely to face and cultural differences, so that even in an environment unlike Japan’s, you can live and work with confidence.

Focusing especially on the two expat hubs of Jakarta and Cikarang, we cover everything from establishing your daily base—housing, working style, healthcare, education, how to spend your days off, and how to handle troubles when they arise. Whether you’re about to be posted here or already on assignment and looking to improve your day‑to‑day life, our aim is to offer you a practical guide you can rely on.

 

Obtaining and Renewing Your Indonesian Visa

If you plan to work or stay long‑term in Indonesia, you must secure the proper visa and residence permit. Expats sent for work typically obtain what’s called the 312 Work Visa (a Limited Stay Visa), then, after arrival, convert it locally into a KITAS (Temporary Stay Permit). The 312 visa comes in two durations—short‑term (1–6 months) and long‑term (7–12 months). Long‑term visas can be extended annually for up to five years.

The process unfolds in stages:

1. Apply for the Foreign Manpower Utilization Plan (RPTKA): Your host company submits a plan to the Ministry of Manpower, securing approval to employ a foreign national.

2. Obtain Work Notification (Notifikasi): Once RPTKA approval is granted, the company coordinates with Immigration to issue a work permission notification, and pays the requisite foreign worker levy.

3. Secure the E‑Visa and Issue the 312 Visa: Immigration reviews and issues an electronic visa (e‑VISA), emailed to you without having to visit the Indonesian embassy or consulate in Japan. You must enter Indonesia within 90 days of issuance.

4. Entry and KITAS Issuance: Present your passport and e‑VISA on arrival; an ITAS (Temporary Stay Permit) stamp is added to your passport, and you later receive your KITAS card to complete the permit process.

If your family will accompany you, they apply for the 317 Family Visa, which allows spouses and children to stay but not to work. If a spouse wishes to work, they must secure their own 312 Work Visa. To avoid any lapse, start renewal procedures one to two months before expiration—your company’s HR or a visa agent usually handles the paperwork but will ask you to prepare documents (passport, current KITAS, photos, health check results, etc.). Because Indonesia’s visa rules change frequently, stay in close contact with HR or a local consultant for updates.

Note that COVID‑19 restrictions have been eased step by step since 2022; by 2023 operations returned nearly to normal. Japanese tourists can enter on a Visa on Arrival (VOA) or under visa‑exemption for short stays, but for business visits or advance surveys before assignment, be sure to choose the correct visa—entry on a tourist or VOA visa and then working is strictly prohibited.

Key Point: A 312 Work Visa and KITAS are mandatory for expat assignments, and processing takes roughly one to two months. Plan for family‑accompanying visas and renewals, and always verify the current entry regulations.

Finding Housing and Area Characteristics (Jakarta & Cikarang)

Where you live in Jakarta will greatly affect your comfort. Greater Jakarta is vast and each district has its own character. Cikarang, with its industrial zones, has also become a major expat enclave. Below are the main districts and tips for your search.

Popular Districts in Jakarta

• South Jakarta (Jakarta Selatan): The top choice among Japanese expats. Upscale residential neighborhoods abound, with Japanese‑oriented supermarkets (e.g., Papaya), clinics/hospitals with Japanese language service, and many furnished serviced apartments or condos that include gyms and pools. Shopping malls and restaurants are plentiful. Key areas: Pondok Indah, Kemang, Sudirman/Senayan.

• Central Jakarta (Jakarta Pusat): The business and administrative heart, where many service apartments tower above office buildings. Ideal for single assignees prioritizing commute. Look along Sudirman and Thamrin roads for direct‑access high‑rises. Fewer leisure facilities than South Jakarta, and note the odd‑even license‑plate traffic restrictions on weekdays.

• North Jakarta (Jakarta Utara): A rapidly developing waterfront area favored by Western expats and affluent Indonesians. Large new condo projects in Pantai Indah Kapuk (PIK) and Kelapa Gading offer more spacious layouts at relatively lower rents. Amenities are growing, but commuting to central offices takes longer.

• West Jakarta & Others: Although most Japanese expats gravitate toward South and Central, West Jakarta (around Pluit or Puri Indah) draws some for a quieter, more affordable lifestyle. It’s practical if you don’t mind relying on toll roads for commuting and can accept fewer Japanese‑friendly services.

Cikarang & the Industrial Zones

Cikarang and nearby Karawang, east of Jakarta, host many Japanese manufacturing plants. Expats working in manufacturing often live here. Recently, serviced apartments tailored to expats have sprung up in Lippo Cikarang and Deltamas, offering larger layouts than in Jakarta, 24‑hour security, and Japanese‑speaking staff. Japanese restaurants and grocery stores are becoming more common, but options for entertainment and medical care remain limited, prompting many residents to spend weekends in Jakarta.

When hunting in Cikarang, prioritize your daily commute—avoid highways notorious for congestion by choosing housing close to your plant. For example, if you work in Deltamas, look within that complex; if you’re near central Cikarang, Lippo Cikarang properties are a smart choice. Since options are fewer than in Jakarta, start your search early through a reliable real‑estate agent.

General Housing Tips

• Use a Realtor: In both Jakarta and Cikarang, a Japan‑affiliated or reputable local agent can streamline your search and handle English‑language contracts.

• Commute Time: Jakarta traffic is severe—limit your one‑way commute to under 30 minutes by car if possible, especially important if you have young children. For Cikarang, avoid commuting into Jakarta and consider living near your site.

• Convenience: Check proximity to Japanese supermarkets, hospitals with Japanese services, malls, and dining. A strong Japanese community nearby can ease first‑time expat stress.

• Lease Terms: Annual prepayment (one‑ or two‑year lump sums) is common. Even if your company covers rent, confirm details on duration, renewal and refund policies, and whether furnishings and appliances are included. Negotiate removal of unwanted furniture if you plan a long stay.

• Safety & Environment: Condos normally have 24‑hour guards and key‑card access. If renting a house, verify security arrangements. Also investigate flood risk areas—some Jakarta neighborhoods flood badly in the rainy season.

Transportation in Indonesia (Traffic, Public Transit, Ride‑Hailing)

Jakarta ranks among the world’s most congested cities. Despite recent infrastructure improvements, severe traffic (locally called macet) remains daily life. Here’s what you need to know.

The Traffic Situation

• Severity: After a brief COVID‑related lull, congestion has worsened as business resumed. In 2023, international traffic indices showed Jakarta’s average rush‑hour travel time for 10 km exceeded 23 minutes—double what 10 km would take in less congested cities. Rainy season downpours and Friday evenings bring extreme gridlock.

• Odd‑Even Rule: Replacing the old “3‑in‑1” policy, major corridors now enforce an odd‑even license‑plate scheme on weekdays during peak hours (≈7:00–10:00 and 16:00–21:00). Vehicles with plates ending in an odd number drive on odd dates, evens on even dates. Companies sometimes register two vehicles per plate series to circumvent restrictions. Many expats treat commute time as work time—catching up on emails or calls in the car.

Main Transport Options

• Company Car & Driver: Most expats rely on a company‑provided car and driver. Driving yourself is challenging due to congestion, aggressive motorcycle traffic, and complex rules. If you have a driver, use the time to work or rest. For personal driving, you’ll need an International Driving Permit or local license (SIM); watch for accidents with motorcycles, especially when traffic is heavy.

• Taxi: Metered taxis, especially Blue Bird, are affordable 24/7 and recommended for reliability. In Jakarta you can hail one, but in Cikarang you’ll likely need to call or use an app. For airport transfers, Blue Bird’s premium Silverbird service is convenient.

• Ride‑Hailing Apps: Grab and Gojek dominate. You can request cars (GrabCar/GoCar) or food and parcel delivery in one app. Fares are fixed, payable in cash or by app, with surge pricing during peak traffic. App use is straightforward: enter pickup and drop‑off, choose vehicle type, and confirm. Busy periods may mean longer waits and higher fares. Large apartments and office towers often have designated pickup points—ask local colleagues for tips.

• Motorbike Taxi (Ojol): Bikes (GrabBike/GoRide) weave through traffic quickly. Riders wear company jackets and helmets, and provide helmets for passengers. Fares are very low, but safety is a real concern. Only use for short hops or urgent trips; always wear the helmet and secure your belongings.

• Personal Motorcycle: Common among local staff, but not recommended for expats due to unpredictable traffic rules, accident risks, and crime targeting lone riders.

• Public Transit: Jakarta’s MRT (Lebak Bulus–Bundaran HI) and new LRT lines cover limited corridors but avoid traffic. KRL commuter trains link Bogor–Jakarta–Bekasi–Cikarang, used by some expats despite crush‑hour crowds. TransJakarta BRT buses run on exclusive lanes across the city; routes are extensive but signage is mostly in Indonesian.

• Airport Access: To Soekarno–Hatta, driving takes 40–60 minutes from central Jakarta but can exceed two hours in heavy traffic. The airport rail link from BNI City station (adjacent to Sudirman Station) takes about 50 minutes. For heavy luggage, cars are more comfortable; for reliability, consider the train.

In Jakarta, cars remain the core mode of travel, supplemented by taxis and ride‑hail services as needed. Plan extra travel time for congestion, and always prioritize safety when selecting your transport.

Cost of Living in Indonesia (Living Expenses, Food, Education, etc.)

Indonesia’s overall price level is generally lower than in Japan, but there are significant differences between urban and rural areas and between local‑market and expat‑oriented prices. When estimating living costs in Jakarta, your expenses will vary greatly depending on your lifestyle—specifically, how closely you wish to maintain a Japanese‑level quality of life. Below is an overview of the main expense categories.

Housing Costs

For expats, whether or not your company covers housing makes a huge difference. In Jakarta, high‑end serviced apartments—fully furnished and offering amenities—range anywhere from a few million to several tens of millions of rupiah per month (equivalent to several tens of thousands of yen up to hundreds of thousands). For example:

• 1 BR for single assignees: roughly IDR 5 – 10 million/month (¥50,000 – ¥100,000)

• 3 BR family units: easily IDR 20 – 30 million/month (¥200,000 – ¥300,000)

Prices tend to be highest in popular South Jakarta neighborhoods or brand‑new luxury developments. In suburban areas like Cikarang, you can often find larger apartments for the same rent—for instance, a 2 BR serviced apartment in Cikarang might go for around IDR 10 million/month (¥100,000). Note that leases are typically prepaid annually, creating a large upfront cost—though this burden disappears if your company handles the payment.

Food Expenses

Your food costs depend on how much you eat at local warungs versus Japanese or imported‑goods supermarkets:

• Local warung or company cafeteria lunch: IDR 20,000 – 40,000 per meal (¥180 – ¥360)

• Street‑stall nasi goreng: sometimes as low as IDR 10,000 (¥90)

• Mall‑level restaurant or cafe: IDR 100,000 – 200,000 per person (¥900 – ¥1,800)

• Japanese restaurants (sushi, ramen, izakaya): prices are on par with or above Japan—for example, a bowl of ramen might be IDR 120,000 (¥1,100)

If you cook at home, local markets offer cheap produce and meats, but many expats prefer supermarkets for hygiene and ease. Upscale supermarkets like Grand Lucky or Foodhall carry imported items (Japanese rice, miso, etc.), but these come at a premium—one bottle of Japanese soy sauce can exceed IDR 50,000 (¥450), and a small pack of miso costs similarly.

Bottled Water: Tap water is not potable, so most households buy bottled water (e.g., Aqua). Many subscribe to a 19 L dispenser delivery service at about IDR 20,000 (¥180) per refill. Budget a few hundred thousand rupiah per month (several thousand yen) for these daily necessities.

Education Costs

When you bring children, education can become one of your largest monthly expenses:

• Japanese schools (JJS in Jakarta, CJS in Cikarang): Tuition is lower than private schools in Japan, but extra fees (school bonds, maintenance fees, etc.) apply. Many companies offer education allowances.

• International schools: Significantly more expensive—annual tuition alone can reach tens of millions of rupiah (over ¥1 million). Top institutions like JIS may charge tens of thousands of U.S. dollars in year‑one fees (enrollment, facilities, etc.). These are usually covered or subsidized by employers, but confirm details with HR in advance.

• Kindergartens and preschools: Options include Japanese‑run kindergartens (JJS’s kindergarten program or private Japanese schools) and various international preschools. Monthly fees start at several million rupiah, with additional costs for shuttle buses. Extracurricular lessons (Japanese‑style juku, arts, sports) vary widely in price and are not necessarily cheaper than in Japan.

Other Living Expenses

• Utilities & Communications: Electricity and water are cheaper than in Japan, but constant air‑conditioning can drive up bills. A family house might pay around IDR 1 million/month (¥9,000) in electricity. High‑speed home internet runs about IDR 500,000/month (¥4,500), and a mobile SIM with ~10 GB data is under IDR 100,000 (¥900).

• Car‑related Costs: If you own a car, fuel costs about half of Japan’s prices (regular gasoline ~IDR 13,000/liter, ¥120). Hiring a personal driver costs several million rupiah per month plus benefits; company‑provided cars usually include insurance and maintenance.

• Entertainment & Socializing: Dining out with friends, golf rounds, and weekend getaways all add up. In Jakarta, green fees on weekdays run IDR 500,000 – 1,000,000 (¥4,500 – 9,000) per round, and high‑end hotel spas offer one‑hour massages for around ¥3,000—rates hard to find in Japan. Your leisure budget will fluctuate depending on how active you are socially.

Comparison with Local Incomes

To put prices in context, Indonesia’s average nationwide monthly salary in 2024 was around IDR 3 – 5 million (¥27,000 – 45,000). In Jakarta it can exceed IDR 7 million (¥63,000), but most people live on a few million rupiah per month—hence very low “local” prices. At the same time, a wealthy urban elite pays Japanese‑level or higher prices at luxury malls and for imported goods. As an expat, your compensation package will typically far exceed local averages—but remember that living in safe, comfortable conditions carries corresponding costs.

Summary: Indonesia’s cost of living can be very low if you opt for basic local services, but pursuing high‑quality Japanese‑style living can easily exceed Japanese prices. Plan your budget carefully within the scope of your company’s allowances by understanding local market rates.

Other Articles: eFishery Startup Fraud: Why Financial Transparency Builds (or Breaks) Public Trust in Business

Characteristics of Indonesian People and Work Culture

Understanding common personality traits and work attitudes among Indonesians can help build better relationships with local staff and business partners. Of course, it’s impossible to generalize about such a diverse population of over 280 million people. However, the following cultural tendencies are commonly observed, especially among those from Java Island.

Easygoing and Friendly

Indonesians are generally gentle and warm-hearted. Even on first meetings, they often greet you with smiles, and once they remember your name, they tend to become quite familiar and greet you casually. Workplaces also tend to have a relaxed atmosphere, where jokes and small talk are common.

Behind this friendliness, however, lies a value system that emphasizes not making others uncomfortable or disturbing group harmony. As a result, Indonesians may sometimes hide their true opinions out of consideration for others—even more so than Japanese people do.

Strong Sense of Harmony and Cooperation

In Indonesian society, maintaining harmony (“harmoni”) is highly valued, and there’s a strong tendency to avoid conflict. During meetings, for example, direct refusals or opposing views are rare, and more careful, indirect expressions are preferred. Similar to Japan, respect for elders and superiors is important, and calm, respectful behavior is expected more than assertive debate.

Because of this, discussions may end without clear conclusions or remain vague—not due to disinterest, but as a way to maintain group harmony.

Flexible Concept of Time (“Jam Karet”)

In Indonesia, there’s a well-known expression called Jam Karet (literally “rubber time”), which refers to the flexible attitude toward punctuality. Being slightly late is generally accepted and not considered offensive.

In fact, meetings starting 15 minutes behind schedule are quite common (though in recent years, many professionals do strive to be on time). If you insist too strictly on strict punctuality—especially from a Japanese perspective—you might unintentionally pressure your counterparts.

Deadlines should also be communicated with some buffer time. That said, Indonesians are not careless about time in all situations; when something is truly important, they will make sure to meet expectations. Use your judgment depending on the person and situation.

Work-Life Boundaries

Generally speaking, Indonesians place high importance on family and personal life. Many prefer to avoid overtime or weekend work, and it’s normal to prioritize children’s school events or religious observances over work.

Unlike Japan’s work-centered, long-hour culture, expecting subordinates to stay late regularly is not advisable. At the same time, during working hours, casual conversations and tea breaks between colleagues are common, and the boundary between work and personal time isn’t always as rigid as in Japan.

This shouldn’t be mistaken for laziness—it’s often part of building workplace relationships. A balanced approach—being firm when necessary while avoiding excessive demands for long hours—is ideal.

Optimistic and Positive Attitude

Perhaps influenced by the tropical climate, many Indonesians are naturally optimistic and tend to believe that things will somehow work out. Even when problems arise, they often recover quickly with a smile and keep moving forward.

On the flip side, some may lack planning skills and struggle with setting long-term goals or managing risks. For example, rather than reporting potential delays early, they might wait until just before a deadline to reveal a problem.

This isn’t necessarily due to lack of skill, but also reflects a cultural reluctance to deliver bad news. It’s important to check in regularly with colleagues or subordinates to identify issues early and provide support.

Religious Beliefs and Morality

Many Indonesians are deeply religious, particularly Muslims who regularly perform prayers and follow dietary restrictions (such as avoiding pork and alcohol). The more devout individuals tend to be honest and gentle in character, strongly disliking dishonesty or deception.

However, as mentioned earlier, there’s also a cultural tendency to avoid saying “no.” Therefore, even if someone fails to keep a promise, it may not be intentional dishonesty but rather an inability to refuse politely. Understanding these nuances and focusing on support rather than blame is key to building trust.

Summary: Key Points When Working with Indonesians

When working with Indonesians, it’s important to respect their cooperative spirit and positive outlook while ensuring clarity and regular follow-ups from your side.

Rather than emphasizing individualism, fostering teamwork and a family-like atmosphere, and adopting the mindset of “succeeding together,” will bring out the best in them.

Indonesian Culture and Religion and Their Influence

Indonesia is a country where diverse cultures and religions coexist. Among them, Islam is the largest religion, practiced by approximately 87% of the population , and it significantly influences daily life and business practices. Below are key cultural and religious points to be aware of when living or working in Indonesia.

Islamic Customs

At five set times throughout the day for prayer (Salat ), the call to prayer (Azan ) can be heard from loudspeakers at mosques across cities and towns. Many companies provide small prayer rooms where employees take turns praying. Although each prayer lasts only a few minutes, some may temporarily leave their desks—please understand this practice.

Especially on Fridays , the midday prayer is considered an important communal worship time for Muslim men, who often go to mosques and thus take a longer lunch break.

Ramadan (Fasting Month)

During the Islamic month of Ramadan , Muslims fast from dawn until sunset, abstaining from both food and drink. During this period—which varies by year—employees will not even drink water during work hours.

Some companies adjust working hours during Ramadan, either shortening the day or starting earlier. Productivity may decline during this time, so it’s advisable to avoid tight deadlines and maintain a flexible approach.

While expatriates are not required to fast , it is considered polite not to eat or drink openly in front of fasting colleagues. If you must eat, do so in a private area or with non-fasting staff.

After sunset, people gather for Iftar , the meal that breaks the fast. Some companies even provide light snacks in the office.

At the end of Ramadan, Lebaran (also known as Idul Fitri ) is celebrated as a major holiday, often followed by a one- to two-week national break. Many employees return to their hometowns, causing temporary disruptions in urban operations. Many expats simply take this period as vacation, understanding that little work gets done during this time.

A Multi-Religious Nation

In addition to Islam, Christianity , Hinduism (especially predominant in Bali), Buddhism , and Confucianism are officially recognized religions in Indonesia.

Every citizen’s ID card lists their religion, and there is no option for “no religion.” As a result, national holidays reflect various religious observances. For example:

• Christmas (December 25)
• Buddhist Waisak (Buddha’s birthday)
• Hindu Nyepi (Bali’s Day of Silence)

All of these are public holidays. In the workplace, it’s important to show respect for different religious customs if you have non-Muslim colleagues.

Religious Taboos

Many Muslims avoid pork and alcohol . When organizing company meals or social events, choose restaurants carefully. It’s safest to opt for halal -certified food.

Jakarta has many halal-certified restaurants, including Japanese eateries that offer non-pork and alcohol-free menus.

Some Muslim women may refrain from shaking hands with men due to religious beliefs. To avoid discomfort, wait for them to extend their hand first.

In terms of dress, women are expected to avoid revealing clothing out of respect. Female Japanese expats should avoid sleeveless tops or mini-skirts in the office.

Linguistic and Cultural Diversity

Indonesia’s national motto is “Bhinneka Tunggal Ika” — an old Javanese phrase meaning “Unity in Diversity.” This reflects the nation’s diversity, which includes more than 300 ethnic groups and languages .

In the capital, Jakarta, everyone speaks Bahasa Indonesia (the official language), but people from the same region may speak local languages like Javanese or Sundanese among themselves.

Cultural attitudes also vary greatly by background. For example:

• Javanese are often seen as calm and devout
• Bataks (from Sumatra) are known as direct and business-minded
• Ethnic Chinese are often perceived as having strong commercial skills

In offices, conversations about regional backgrounds are common and enjoyable. Asking someone, “Where are you from?” is usually a welcomed icebreaker. Showing interest in and respect for Indonesia’s rich cultural diversity helps build stronger relationships with locals.

Interest in Japanese Culture

Indonesia is generally pro-Japan, especially among younger generations. Many are fans of Japanese pop culture such as anime , J-pop , and manga .

You may hear stories about children watching Japanese cartoons or enjoying Japanese cuisine like sushi and ramen .

Japanese companies are popular employers, and many Indonesians hold positive views of Japan, seeing Japanese people as hardworking and respectful.

Because of this goodwill, sharing aspects of Japanese culture while respecting local traditions can deepen mutual understanding.

Mindset Toward Cultural and Religious Sensitivity

“When in Rome, do as the Romans do” — understanding and respecting Indonesian cultural and religious practices is the fastest way to build trust in both business and personal life.

While you may sometimes feel confused or challenged by unfamiliar customs, adopting an open attitude toward diversity and showing willingness to learn about each other’s cultures is essential.

Other Articles: How Mobile Apps Transformed Business for Pande Putri and OrangeCare Taiwan

 

Business Etiquette and Interacting with Local Staff in Indonesia

In a multicultural workplace, it’s important to adapt your communication style to local business customs rather than directly applying Japanese practices. Below are key etiquette points and tips for interacting effectively with Indonesian colleagues.

Greetings and Language Use

Greeting others politely and with a smile is fundamental. A handshake is common during first meetings, though deep bows like those in Japan are not necessary (a slight nod is sufficient).

Titles and names are important:

• Address senior males as “Pak” (Mr.) and females as “Bu” (Mrs.), followed by their last name or first name.
  • For example, Mr. Adi becomes “Pak Adi” , and Mrs. Sari becomes “Bu Sari” .

Within the office, use these titles respectfully for superiors or older colleagues, while using just the first name is acceptable among peers or subordinates.

Knowing a few basic Indonesian greetings can also help build rapport:

• Selamat pagi – Good morning
• Selamat siang – Hello / Good afternoon
• Terima kasih – Thank you

Using even a few simple phrases in Bahasa Indonesia will be greatly appreciated.

Business Card Exchange

Exchanging business cards is common practice, similar to Japan. Present your card with both hands, and when receiving one, take a moment to read the name and title before putting it away.

Since titles are valued in Indonesian culture, it’s ideal if your business card includes a bilingual version (English + Indonesian). If you’re unsure about how to pronounce someone’s name, don’t hesitate to ask them to confirm it during the exchange.

Key Communication Considerations

As previously mentioned, there’s a cultural tendency in Indonesia to avoid saying “no.” This means that a verbal “yes” may not always indicate full agreement or understanding.

To prevent misunderstandings, get into the habit of confirming key points in writing. After meetings, share meeting minutes and gently check alignment with something like:
“This reflects what we discussed earlier, correct?”

Being overly direct, raising your voice, or confronting someone harshly is considered inappropriate. Offering criticism or feedback should be done privately, briefly, and calmly—not in front of others.

Indonesians generally dislike losing face or being embarrassed publicly. If corrected in front of others, they may remain silent at the time but carry a sense of resentment afterward.

On the flip side, public praise and expressions of gratitude are warmly received and can boost motivation. In meetings, don’t forget to acknowledge good ideas or contributions by saying things like:
“Thank you, this really helped!”

Email Etiquette

In formal emails, use respectful honorifics. Instead of the Japanese “San” (様), use “Bapak” for men and “Ibu” for women.

For example, addressing John Doe would start with:
“Yth. Bapak John Doe,” — where “Yth.” stands for “Yang Terhormat” (Respected).

Even when communicating in English, maintain formality: begin with “Dear Mr./Ms. …” and close with “Sincerely” or “Best regards.” Avoid overly casual language, especially in early stages of communication.

Building Trust with Local Staff

To build strong relationships with local employees, getting to know and respecting them is essential.

While Japanese work culture often avoids personal topics, sharing light personal conversations—such as asking about family or weekend plans—is welcomed in Indonesia.

Questions like “How is your family?” or “How old is your child?” can spark friendly interactions, and many will happily show photos of their loved ones.

Celebrating birthdays, weddings, or the birth of a child with small group gatherings or shared snacks is common. As a Japanese expatriate, participating in such events and offering kind words can help strengthen bonds.

Hierarchy and Feedback Culture

Be mindful of hierarchical differences. In Indonesia, junior staff rarely challenge authority directly, which can make it difficult to surface issues.

Without creating opportunities for open dialogue—such as asking, “Do you have any concerns?” or “Is there anything troubling you?” —you might miss critical information.

One-on-one conversations and regular check-ins are useful tools for encouraging honest feedback. Showing genuine interest and empathy will gradually earn their trust and willingness to speak openly.

Giving Instructions and Conducting Meetings

Striking a balance between clarity and flexibility is key when giving instructions or leading meetings.

For example, when setting deadlines, try asking:
“When do you think this project can be completed?”
Then follow up with:
“So, I can expect it by [date], right?”

This collaborative approach makes it easier for them to commit.

In contrast, imposing orders like “Have it ready by Monday!” may result in reluctant agreement, even if the deadline isn’t realistic.

Using consensus-based communication helps foster responsibility and cooperation.

Important Etiquette and Taboos

Body Language

The left hand is considered unclean in Indonesian culture, so always use the right hand for eating, handing objects, or shaking hands. Accidentally using the left hand might be seen as impolite, though it’s usually forgiven in daily life.

Pointing at someone with your index finger is also considered rude—it’s associated with calling animals. Instead, keep your palm down and fingers together, then gesture toward the person with a scooping motion.

Alcohol and Socializing

In an Islamic-majority environment, the typical Japanese-style drinking culture (“nomunication”) doesn’t apply. Many locals do not drink alcohol, and post-work drinking sessions are rare.

If alcohol is necessary for business entertaining, ensure your guests are non-Muslims (e.g., Chinese-Indonesians or Christians) or otherwise comfortable with such settings.

Building trust without alcohol—through meals or casual chats during breaks—is perfectly feasible.

Showing Respect

When high-ranking individuals enter a meeting, guide them to the seat of honor and allow them to speak first—this shows respect for hierarchy.

Confucian values emphasizing respect for elders are still strong in Indonesia, and treating seniors disrespectfully can damage your reputation.

Likewise, when juniors offer opinions, others may feel uneasy.

If you’re a Japanese expat serving as a local CEO or executive, maintaining appropriate dignity is important—but showing warmth and approachability earns admiration.

A leader who is kind yet authoritative is highly respected.

Summary

At the core of Indonesian business culture lies relationship-building through gentle communication and a strong awareness of face (reputation and dignity).

The Japanese traits of diligence and sincerity are highly valued, but to fully demonstrate these strengths, it’s crucial to understand and follow local etiquette.

By adopting a considerate, culturally aware approach, you’ll build solid relationships—and once trust is established, local staff will support you like family.

How to Open a Bank Account and Transfer Money in Indonesia

Having a local bank account can be very convenient when living overseas. As an expatriate in Indonesia, you can open a local bank account. It’s also important to understand how to transfer money between Indonesia and Japan.

Opening a Bank Account in Indonesia

Eligibility Requirements

In general, long-term foreign residents (e.g., for work or study) are allowed to open a bank account in Indonesia. However, those on short-term tourist visas usually cannot. The following documents are typically required:

• Passport (with valid visa)
• KITAS or KITAP (Stay Permit Card)
• NPWP (Taxpayer Identification Number) – If available, submit it. Some banks allow foreigners without an NPWP to open accounts under special conditions, but it is recommended to obtain one if you plan to handle large transactions.
• Proof of Employment or Income – This may include an employment certificate or pay slips from your employer.

At major banks such as BCA , Mandiri , BNI , or CIMB Niaga , you can generally open a regular savings account (Tabungan ) with the above documents.

Visit a branch and fill out the application form. Since forms are often in Indonesian, it’s helpful to bring an interpreter or administrative staff from your company. You will be asked to sign using the same signature as in your passport.

Most banks also require an initial deposit—usually around IDR 1,000,000 (approximately JPY 9,000), which must be paid at the time of opening the account.

ATM Cards and Internet Banking

During account opening, you can also apply for an ATM/debit card. Many banks issue the card immediately, while others require you to pick it up later.

These cards function as both cash withdrawal tools and debit cards, and some support Visa/Mastercard for daily purchases. You’ll need to set a 6-digit PIN when receiving the card.

It’s highly recommended to activate online banking services. While most apps do not support Japanese, some offer English versions. Online banking allows you to check balances and make transfers via smartphone apps.

Additional setup steps or device registration may be required, so confirm this during the account-opening process.

Features of Major Banks

• Bank BCA :
  Indonesia’s largest private bank with an extensive ATM network. Its app, BCA Mobile , supports English and is user-friendly. Monthly maintenance fees apply (several thousand rupiah), but its convenience makes it popular among expats.
• Bank Mandiri :
  A government-backed major bank with many branches. It offers reliable online banking and allows automatic payments for utilities and other bills.
• HSBC or Citibank :
  Foreign banks like HSBC and Citibank are also popular among expats, though Citibank has transferred its retail business to another bank, and HSBC mainly serves high-net-worth individuals. Minimum deposit requirements are often higher. These banks may be better options if you’re interested in yen-denominated accounts.

Transferring Money to and from Japan

Sending Money Overseas (from Indonesia to Japan)

There are several ways to send money from Indonesia to Japan. The most common method is through international wire transfers from your Indonesian bank account to your personal account in Japan.

You’ll need detailed information:

• SWIFT/BIC code of the recipient bank
• Full name and address of the recipient
• Recipient’s bank name and branch address
• Reason/purpose of transfer

Most banks allow this through either in-branch services or online banking. Fees vary by bank but are generally several thousand yen per transaction. Also, the receiving bank in Japan may charge additional fees. Exchange rates usually include bank commissions, so keep in mind that costs can add up.

New International Money Transfer Services

Services like WISE (formerly TransferWise) or Western Union are increasingly used. WISE offers relatively low fees and good exchange rates for transferring between IDR (Indonesian Rupiah) and JPY (Japanese Yen), and everything can be done online.

Both countries need a bank account to use these services, but they are convenient for expats. Some companies even arrange salary transfers directly to a Japanese bank account through partner banks.

Receiving Money from Japan

If family members in Japan want to send money to Indonesia, the same methods apply: international wire transfers or digital remittance services. Traditional methods like international postal money orders or traveler’s checks are now rarely used.

Money can also be sent from Japanese megabanks directly to an Indonesian bank account. For large transfers, tax authorities might request explanations, so it’s better to split large amounts into smaller transfers and clearly state the purpose (e.g., family living expenses).

Withdrawing Cash Abroad (from Japan-based Accounts)

For short-term cash needs, you can withdraw Indonesian Rupiah from ATMs in Indonesia using your Japanese bank card. Many ATMs accept international networks like Cirrus or PLUS .

However, each withdrawal usually incurs a fee (between several hundred to over a thousand yen), plus currency conversion fees. This method is best reserved for emergencies.

Other Financial Services

Credit Cards

Local banks in Indonesia also issue credit cards, though issuance criteria for foreigners can be strict. Credit limits and eligibility often depend on your income and account history. High-income individuals are more likely to qualify for premium cards like Gold or Platinum.

Many expats continue using their Japanese-issued credit cards or corporate cards from their company. Visa and Mastercard are widely accepted in urban areas. Always monitor your transaction history to avoid fraud.

If you’d prefer to get a local card, consider applying with banks like Mandiri or BCA .

Digital Wallets and QR Payments

Mobile payment platforms have become extremely popular in Indonesia. Apps like GoPay (linked to Gojek), OVO , and DANA allow users to load funds and make payments via QR codes. Even small warungs (local food stalls) often accept QR payments.

Linking your bank account to these apps increases opportunities for cashless transactions. Once you’re comfortable with the system, it’s worth trying.

Important Notes and Precautions

Due to anti-money laundering regulations, there are limits and reporting requirements for large cash movements in Indonesia:

• Carrying more than IDR 100,000,000 (or equivalent in foreign currency) across borders requires declaration.
• Transfers exceeding IDR 100 million may require documentation stating the reason for the transaction.

As long as you stay within reasonable limits, there should be no issues—but it’s important to be aware of these rules.

Also, be cautious of theft and scams at banks and ATMs. Incidents of card skimming or people pretending to help and swapping cards have been reported. Handle sensitive financial information carefully and never share card details unless in a trusted environment.

Medical Situation in Indonesia (Quality of Hospitals, Japanese Support, and Emergency Response)

Falling ill or getting injured overseas can be a worrying experience. However, in Jakarta and Cikarang, medical services for Japanese expatriates are steadily improving. Below is an overview of the current healthcare situation and how to handle emergencies.

Medical Facilities in Jakarta and Japanese Language Support

The greater Jakarta area offers a wide range of medical facilities—from general hospitals to clinics. The following are particularly recommended for foreigners, especially Japanese residents:

Japanese-Friendly Clinics

There are several clinics in Jakarta that provide services in Japanese. Examples include Koai Medical Service , DYM Clinic , and Takenoko Clinic (Takunoko Shinentjo ). These clinics may not always have Japanese doctors on staff, but they often employ local physicians who have studied in Japan or have Japanese interpreters available, allowing patients to receive care without language barriers.

These clinics mainly offer general internal medicine and can refer patients to partner hospitals for specialist treatment when needed. Some also provide 24-hour emergency services and home visit options, so it’s wise to keep their contact numbers handy for urgent situations.

In suburban areas like Cikarang, satellite branches such as J-Clinic Cikarang and Takenoko Clinic Cikarang have opened, serving as essential healthcare providers for those working in industrial zones.

International and Private Hospitals

Private hospitals in Indonesia vary greatly in quality, but top-tier facilities are highly modernized. For example, Siloam Hospitals (Lippo Group), Mayapada Hospital , and Pondok Indah Hospital are equipped with advanced medical technology and serve many wealthy locals and expatriates.

These hospitals typically have international departments with English-speaking staff. Some even have Japanese staff or interpreters on hand. Siloam Hospitals, for instance, operate a Japanese-language hotline for appointments and consultations.

However, specialized treatments may involve long waiting times and high costs (since Japanese health insurance doesn’t apply, payment is out-of-pocket unless covered by travel or expat insurance—see below).

Therefore, it’s common practice to first visit a Japanese clinic for general care and then get referred to a major hospital if necessary.

Public Hospitals

Public hospitals generally lack cleanliness and adequate facilities, making them less suitable for foreign patients. While treatment fees are low, these hospitals tend to be overcrowded, and English support is minimal. Unless it’s an emergency, private hospitals are strongly recommended over public ones.

Vaccinations and Hygiene Management

If you’re staying in Indonesia long-term, consider getting preventive vaccinations before arrival. In addition to standard vaccines (measles, rubella, tetanus, etc.), it’s advisable to get vaccinated against hepatitis A/B and typhoid fever.

There are mosquito-borne diseases such as dengue fever and malaria, which currently have no vaccines. Therefore, effective mosquito prevention measures—such as using insect repellent and mosquito nets—are crucial. Be especially cautious during the rainy season, even indoors.

Food Poisoning & Infectious Diseases

When adjusting to a new environment, Japanese people often suffer from stomach issues like diarrhea. Always use bottled drinking water, and avoid raw vegetables and street food at first—gradually introduce them into your diet.

For mild symptoms, over-the-counter medications may suffice. Major drugstores like Guardian and Century in Jakarta sell remedies similar to Seirogan (for digestive issues) and Panadol (for pain and fever). However, if symptoms persist or worsen, seek medical attention immediately. High fever could indicate serious illnesses like dengue, so vigilance is important.

Emergency Response

Ambulance Services

Unlike Japan’s well-established 119 emergency service, ambulance availability in Indonesia is limited. Although there is a public emergency number (119), response times can be slow, and language barriers are common.

In practice, most expats rely on hospital emergency lines or private emergency assistance services like International SOS . This company offers a 24/7 Japanese-speaking hotline and can arrange transportation to partner hospitals—or even evacuation via medical jet to Singapore in critical cases. Many companies include this service in their expatriate benefits, so check with your employer.

Emergency Contact Information

• Japanese Embassy in Indonesia :
  The Consular Section of the Embassy of Japan in Jakarta provides Japanese-language phone support and can assist in cases of serious accidents or crime-related emergencies.
• Japanese Association in Indonesia :
  Offers advice and support in emergency situations.

While contacting a medical facility directly should be your first step in an emergency, the embassy can assist with follow-up procedures such as insurance claims or communication with family in Japan.

Make sure your workplace has an emergency contact system in place. If you feel unwell late at night or on a holiday, don’t hesitate to contact your supervisor or HR department for assistance.

Medical Costs and Insurance

Medical expenses in Indonesia are generally lower than in Japan, though high-end private hospital care can still be costly. For example, a few days’ hospitalization due to dengue fever might cost hundreds of thousands of yen (including private room charges and IV therapy).

Most expatriates are covered by corporate-sponsored travel or medical insurance. At affiliated hospitals, cashless payments are often possible—no need to pay upfront. When arriving in Indonesia, make sure to save the list of network hospitals and insurance contact details on your smartphone.

Major private hospitals in Jakarta usually have agreements with Japanese insurance companies.

Dental Care

It’s best to complete any major dental work in Japan before departure. However, dental problems can arise during your stay. In Jakarta, there are Japanese-friendly dental clinics (e.g., Japanese Dental Clinic in Menara Thamrin). Since dental care isn’t covered by insurance, you’ll pay out-of-pocket—but costs are generally lower than in Japan (e.g., fillings start at around a few thousand rupiah per tooth). Keep in mind that equipment and materials may differ in quality. For anything beyond basic treatment, consider scheduling dental procedures during visits back to Japan.

Pediatric Healthcare

Some hospitals and clinics near the Jakarta Japanese School offer Japanese-language support for pediatric care. Since vaccination schedules may differ from Japan’s, consult your child’s doctor before departure to plan accordingly.

For ongoing care, clinics frequently used by Japanese families—such as Takenoko Clinic—are good options.

Summary: Preparation Is Key

Proper preparation and information gathering are vital for managing healthcare in Indonesia. Equip your home with basic medicines (fever reducers, stomach remedies, cold medicine, disinfectants, etc.) and compile a list including:

• Emergency contact numbers for family members
• Contact info for your preferred clinic
• Your insurance policy number

By preparing thoroughly while you’re healthy, you’ll be able to stay calm and respond effectively when emergencies occur.

Children’s Education in Indonesia (International Schools and Japanese Supplementary Classes)

For families relocating to Indonesia with children, the local education system is a major concern. In Jakarta and its surrounding areas, there are both Japanese schools and international schools , offering options different from those in Japan. Below is an overview of these educational systems, including supplementary Japanese classes.

Japanese Schools in Indonesia

Jakarta Japanese School (JJS)

The Jakarta Japanese School , located in Bintaro, South Jakarta suburbs, has been providing education since 1969. It’s one of the oldest and largest Japanese schools overseas, serving over 500 students annually across kindergarten, elementary, and junior high levels.

Recognized by Japan’s Ministry of Education, the school follows the same curriculum as schools in Japan, taught by Japanese teachers dispatched from Japan and locally-based bilingual instructors. Lessons are conducted entirely in Japanese, ensuring continuity with Japan’s education system.

Facilities include modern classrooms, libraries, sports halls, and swimming pools. Students come from a wide area via school buses, and parents typically drop off/pick up their children at designated stops—making it similar to the school system in Japan.

Cikarang Japanese School (CJS)

Opened in April 2019, this new Japanese school is located in Delta Mas , a large residential and industrial development in Cikarang, West Java—a region with many Japanese factories.

Also recognized by the Japanese Ministry of Education, it offers elementary and junior high education. Though smaller in size than JJS, student numbers are steadily increasing. The opening of CJS has greatly reduced commuting time for families living in Cikarang and Karawang, who previously had to travel two hours or more to attend JJS.

The school operates under the same curriculum and administrative structure as JJS, and sometimes shares staff and events between the two campuses.

Admission Requirements

To enroll in a Japanese school, students must generally be Japanese citizens or have Japanese guardians. Enrollment in other schools (such as international or local schools) while attending a Japanese school is not allowed (except for extracurricular activities).

For transfers, proof of enrollment from a previous school in Japan is required. Prospective families must also join the school maintenance association and pay monthly fees (typically several thousand yen). Additional costs include transportation, lunch, and teaching materials. Compared to private schools in Japan, the financial burden is relatively light, and some companies may offer partial tuition support.

International Schools

Jakarta hosts numerous international schools , each following different national curricula. These schools are often chosen by families seeking English-language instruction or planning for future global academic paths.

Major International Schools in Jakarta:

• Jakarta Intercultural School (JIS)
  Formerly known as Jakarta International School, JIS is the oldest and most established international school in Jakarta. Following the U.S. curriculum, it offers programs from preschool through high school. It has a diverse student body and excellent facilities, though tuition is expensive.
• British School Jakarta (BSJ)
  A UK-style school offering education from early years through secondary level. Popular among expatriates and Indonesian elites, BSJ emphasizes British traditions and values.
• Other Options:
  • Australian International School (AIS)
  • Singapore International School (SIS)
  • National Plus Schools (Indonesian schools with bilingual English-Indonesian instruction)

Japanese Student Enrollment

Many international schools have Japanese students enrolled, especially JIS and BSJ. Some schools even organize Japanese parent committees and offer Japanese language classes. However, the primary language environment is English, so families should consider their child’s language adaptability before enrolling.

Younger children (elementary school age and below) tend to adjust more easily to English-speaking environments.

Tuition Fees

International school tuition is quite high. Annual fees can range from $10,000 to $30,000 USD , plus additional costs such as enrollment fees, uniforms, and transportation. While some companies fully cover these expenses, others provide only partial support—so it’s important to confirm with your employer beforehand.

Popular schools often have waiting lists, making admission competitive.

Supplementary Japanese Classes (Hoshuuko)

Hoshuuko in Jakarta

While full-time Japanese supplementary schools (hoshuuko ) are no longer necessary due to the presence of Japanese schools, part-time Saturday schools were previously organized by the Jakarta Japanese Association for children not enrolled in Japanese schools.

These classes offered Japanese language and subjects to help maintain Japanese academic standards. With two Japanese schools now available, demand for hoshuuko has decreased, though some families still use them—for example, children in international schools may attend Saturday classes to keep up with Japanese language and math.

For the latest information on supplementary education options, contact the Japanese Association in Jakarta or local education committees.

Japanese Language Learning Environment

There are many Indonesians interested in learning Japanese, and several Japanese language schools and university departments exist in Jakarta. For expat families, weekend Japanese classes—often led by volunteer Japanese mothers—are available for children attending international schools.

Such community-led initiatives are frequently advertised through the Japanese Association newsletters or social media groups like the Jakarta Japanese Mothers’ Club .

Parents are encouraged to continue supporting Japanese language development at home through reading, correspondence courses, or online resources—even if their children attend international schools.

Choosing the Right Educational Path

When deciding on a school, several factors should be considered:

Length of Stay

Families planning to stay 2–3 years often choose Japanese schools to ensure smooth reintegration into the Japanese education system upon return. Those staying five years or more—or considering future moves abroad—may prefer international schools.

Child’s Adaptability

Age and personality play a key role. Young children often adapt well to English immersion, but delaying formal Japanese education too long could affect language proficiency. Older students might find sudden exposure to English challenging, so combining Japanese schooling with private English tutoring could be a better option.

Grade Level

Japanese schools go up to junior high (equivalent to compulsory education in Japan). For high school, options include continuing at an international school, returning to Japan, or sending the child abroad independently (“unaccompanied study”).

Social Environment

In Japanese schools, children interact mainly with other Japanese students, maintaining familiar social dynamics. In international schools, they build a global network of friends. Which path suits your child best depends on your family’s priorities and your child’s temperament.

Conclusion

Jakarta and Cikarang offer surprisingly strong support systems for raising children. Whether you choose a Japanese school or an international school, quality education options are available. Gathering information from the Japanese Association in Indonesia , veteran expats, and attending school open houses will help you make the best decision for your family.

Other Articles: How Mobile Apps Transformed Business for Pande Putri and OrangeCare Taiwan

 

Safety and Security in Indonesia (Safe Areas, Precautions, and Crime Incidents)

When relocating overseas, safety is always a major concern. While Indonesia’s overall security situation is relatively stable—except for certain areas—it’s important not to take Japan-level safety for granted, as unexpected incidents can occur.

Below is an overview of the security situation in Jakarta and surrounding areas, along with practical tips for staying safe.

General Security Situation in Jakarta

Crime Rate

Compared to other Southeast Asian cities like Manila or Ho Chi Minh City, Jakarta experiences fewer violent crimes. Politically, the country remains stable, and there have been no major terrorist attacks since the late 2010s.

However, petty crimes such as theft and fraud are common. Japanese residents often become victims of pickpocketing or bag snatching. In crowded places like buses, markets, and event venues, wallets and smartphones are frequently stolen. On sidewalks, pedestrians carrying bags are sometimes targeted by motorbike thieves who snatch belongings and flee quickly.

Safe vs. Risky Areas

High-end residential areas like South Jakarta and Cikarang, where many expatriates live, tend to be relatively safe due to the presence of security guards and controlled access in condominium complexes.

On the other hand, tourists should exercise caution in popular but high-risk areas:

• Kota Tua (Old Town Jakarta): A tourist area known for frequent pickpocketing.
• Monas (National Monument) and nearby parks: Reports of theft and scams involving street vendors.
• Manggarai and other nightlife districts: These areas see increased crime at night.
• Kuta, Bali: Known for frequent theft targeting foreign tourists.

Japanese Community Areas

Areas with many Japanese businesses—such as Sudirman and Kuningan office districts—or near Japanese schools are generally well-policed and considered safe. However, being recognized as Japanese may make you a target for criminals who associate Japanese nationals with wealth.

In the past, some Japanese residents were followed home from Japanese restaurants and robbed near their homes. To protect yourself:

• Avoid carrying large amounts of cash
• Avoid flashy accessories like luxury watches or designer bags

Common Crime Tactics and How to Protect Yourself

Bag Snatching (by Motorbike)

A common method involves two people on a motorbike: one drives while the other grabs bags from pedestrians.
Prevention Tips:

• Carry your bag on the side closest to buildings—not the road
• Avoid walking alone at night
• Stay away from poorly lit alleys

If you’re targeted, do not chase after them —call for help and contact the police immediately.

Pickpocketing

Thieves steal wallets and phones from bags or pockets in crowded places.
Prevention Tips:

• Use zipped bags and keep valuables secure
• Carry backpacks in front when possible
• Avoid holding your phone openly while walking (store it unless taking photos)
• Be especially cautious when riding motorcycle taxis—keep your phone out of sight during travel

Home Burglary

While rare in condos, house break-ins are a concern for those living in detached houses. Thieves have been known to climb over high walls or gates to enter.
Security Measures:

• Install alarm systems and surveillance cameras
• Request extra patrols from building security at night
• Store valuables in a safe

If leaving your apartment unattended for long periods, inform the management office.

Scams and Overcharging

Fake taxi drivers posing as regular cabs may demand excessive fares. Street strangers offering “rare gems” or currency exchange deals are also often scammers.
Prevention Tips:

• Only use trusted taxi services or ride-hailing apps like Grab
• Avoid engaging with suspicious individuals
• When using ATMs, check for tampering or skimming devices and use machines in visible, busy locations

Political Demonstrations and Riots

Indonesia occasionally sees protests related to presidential elections or government policies. Most demonstrations are peaceful, but some have turned violent.
What to Do:

• Monitor local news and embassy updates
• Avoid protest hotspots like Monas or Parliament Square if large demonstrations are expected
• If caught in a demonstration, leave the area immediately by taxi, Grab, or by retreating into a building

Emergency Contacts

Police

While Indonesia has tourist police and English-speaking desks, most frontline officers struggle with English.
Action Steps:

• If victimized, ask a local colleague or friend to accompany you to file a police report (Surat Lapor Polisi ), which is needed for insurance claims
• Police procedures can be slow and frustrating without translation support

Reporting to the Embassy

Report any serious incident to the Embassy of Japan in Indonesia , especially if your passport was stolen and needs replacement. The embassy supports Japanese citizens affected by crime and collects data to improve community safety.

Personal Safety Awareness

Always remember: “This is not Japan.”
Take basic precautions seriously:

• Avoid walking alone at night
• Don’t display expensive items in public
• Stay alert and avoid distractions that create opportunities for crime

Fortunately, locals are generally friendly and willing to help. If you find yourself in trouble, don’t hesitate to ask for assistance.

Living in Indonesia doesn’t require constant fear, but maintaining a mindset of personal responsibility for your own safety will lead to a healthy and enjoyable expat experience.

Food in Indonesia (Local Cuisine, Japanese Food, and Food Safety)

Indonesian cuisine is incredibly diverse and offers many interesting dishes for Japanese residents. In the capital city of Jakarta, Japanese food options are surprisingly rich, so you’ll rarely find yourself struggling to find something to eat. Below is an overview of local Indonesian food, Japanese dining options, and important food safety tips.

The Appeal of Local Indonesian Cuisine

Indonesian cuisine varies by region but generally features rice (nasi ) as a staple, served with side dishes made with aromatic spices and herbs. Here are some popular national dishes:

Nasi Goreng (Fried Rice)

A classic Indonesian fried rice dish seasoned with sweet soy sauce (kecap manis ), garlic, shrimp paste, and ingredients like shrimp, chicken, or vegetables. The “Special Nasi Goreng” version often includes a fried egg on top—this dish is familiar and easy for Japanese palates.

Mie Goreng (Fried Noodles)

A savory-sweet stir-fried noodle dish made with wheat noodles. Also well-known is Indomie , Indonesia’s famous instant noodle brand. This is a common street food option and very affordable.

Satay (Grilled Skewered Meat)

Skewers of grilled meat such as chicken (Satay Ayam ), beef (Satay Sapi ), or goat (Satay Kambing ), usually served with a rich peanut sauce. The smoky aroma from charcoal grilling combined with the thick, nutty sauce makes this a must-try.

Rendang

A slow-cooked beef dish simmered in coconut milk and spices until tender. Originating from Padang (West Sumatra), it’s known for its deep, spicy flavor. It has even ranked high in global “best food” lists.

Gado-Gado

A salad-like dish featuring blanched vegetables topped with peanut sauce. Often includes boiled eggs, tofu, and crackers (krupuk ). A great way for expats to get more vegetables in their diet.

Bakso (Meatball Soup)

A popular street food consisting of beef meatballs in clear broth, sometimes served with vermicelli resembling somen noodles. It’s also famous as the favorite childhood dish of former U.S. President Barack Obama, who lived in Jakarta as a child.

In addition to these, regional specialties such as Balinese Babi Guling (suckling pig), Javanese sweet stews, and Sundanese vegetable-based dishes are widely available across Jakarta—even without traveling outside the city.

Taste Preferences in Indonesian Cuisine

Most Indonesian dishes have a sweet-spicy flavor profile. Sweet soy sauce (kecap manis ) and chili paste (sambal ) are commonly used. If you don’t like spicy food, say “Tidak Pedas” (“no spice”) when ordering.

Fried foods are also common—such as Ayam Goreng (fried chicken) and Tahu Goreng (fried tofu)—and are quite popular among Japanese residents. When rice doesn’t suit your appetite, try noodle dishes like Mie Goreng or soups like Soto .

Halal and Ingredients

As Indonesia has the world’s largest Muslim population, pork is largely avoided in everyday meals. Most restaurants serve beef, chicken, or goat instead. For pork dishes, visit Chinese-run eateries or Balinese restaurants labeled as Non-Halal .

While halal certification isn’t always formalized, most local food naturally follows halal guidelines. Chicken is more common than beef due to lower prices and wider availability.

Japanese Food Scene in Jakarta

Despite being overseas, Jakarta offers a wide variety of Japanese food—both in terms of quality and quantity. The Blokk M area (Melawai Road) in South Jakarta is known as “Little Tokyo,” with numerous Japanese restaurants, izakayas (pub-style eateries), and karaoke spots. Popular not only with Japanese expats but also locals who love Japanese cuisine, you can enjoy sushi, yakiniku (grilled meat), ramen, udon, and izakaya-style meals almost as if you were in Japan.

Prices are slightly higher than in Japan, especially for dishes using imported ingredients like sashimi-grade fish, premium rice, or wagyu beef. Japanese restaurants are often chosen for business dinners or entertaining guests.

Popular Japanese Restaurants in Jakarta:

• Sushi & Sashimi:
  High-end sushi bars like Sushi XXX cater to expats and wealthy locals. More casual options like Sushi Tei offer fresh, reasonably priced sushi in conveyor-belt style.
• Ramen:
  From tonkotsu (pork bone broth) ramen (Ichiran , Yamachan Ramen ) to soy sauce-based and tsukemen varieties, Jakarta has many ramen shops, including both Japanese chains and locally owned fusion versions.
• Izakayas & Set Meals:
  Blokk M is lined with traditional izakayas serving yakitori, grilled fish, simmered dishes, and more. Perfect for after-work drinks with colleagues. You’ll also find tonkatsu, curry rice, and gyudon chains like Yoshinoya.
• Other Japanese Options:
  Tempura shops, wagyu yakiniku, shabu-shabu buffets, and udon specialists like Marugame Seimen are all available. Japanese bakeries and dessert cafes are also present, and Japanese convenience store-style bentos and onigiri are sold at Japanese supermarkets.

Grocery Shopping for Japanese Ingredients

For those who prefer cooking at home, Jakarta offers several Japanese grocery stores:

• Papaya Supermarket
  A Japanese supermarket chain offering Japanese rice, miso, tofu, soy sauce, processed seafood, and snacks—though prices are high due to import costs.
• AEON Mall
  Located in suburban Jakarta, AEON carries a wide range of Japanese ingredients and seasonings, making it a favorite among expat families.
• Local High-End Supermarkets
  Stores like Grand Lucky and Lotte Mart carry limited Japanese food sections. Locally produced soy sauce and miso are also available at more affordable prices.

Vegetables like cabbage, napa cabbage, daikon radish, and leeks are available—grown in cooler highland areas. Seafood like salmon and tuna for sashimi is available at Japanese-friendly markets, and Australian beef is also accessible. Chicken is cheap, but choose hygienically packaged cuts.

Snacks and Seasonings

Japanese snacks like Pocky , Jagariko , and instant food items such as cup ramen and instant miso soup are available—but at premium prices. Basic seasonings like Kikkoman soy sauce and Ajinomoto are widely available and relatively affordable. Green tea and sake can also be found, though imported sake tends to be expensive. Some Japanese restaurants and supermarkets also sell chilled sake and shochu.

Food Safety and Health Considerations

Due to differences in environment and hygiene standards, many expats experience stomach issues during the early stages of relocation. Here are key points for staying healthy:

Drinking Water

Tap water is unsafe to drink. Always use bottled water like AQUA . Ice is generally safe in reputable restaurants, but avoid ice at street stalls unless you’re sure of its source. Order drinks without ice if unsure.

Raw Food and Salads

Be cautious with raw vegetables and sashimi, as they may be washed in untreated water. High-end restaurants usually sanitize produce, but salads from local warungs (small eateries) may pose risks. At home, wash fruits and vegetables thoroughly under running water, and consider using vegetable disinfectants.

Avoid eating raw seafood like sashimi or oysters unless you’re at a trusted Japanese restaurant.

Street Food and Local Eateries

Though tempting, street food may not meet Japanese hygiene standards—especially oil quality and ingredient storage. Wait until your stomach adjusts before trying it. Once acclimated, you can explore cautiously, but remember that persistent diarrhea or food poisoning could affect your work performance. For the first six months, stick to trusted places.

Food Storage at Home

Jakarta’s hot and humid climate causes food to spoil quickly. Always refrigerate leftovers, especially rice or cooked dishes left in rice cookers. Avoid leaving food out for long periods, as insects like ants are attracted easily.

Fruits

Enjoy tropical fruits like mangoes, bananas, rambutan, and mangosteen—they’re cheap and delicious! However, avoid cut fruits from street vendors, which may be rinsed in untreated water. Eat whole fruits that you peel yourself. Durian lovers should give it a try—it’s widely available, though banned on public transport and hotels.

Managing Digestive Issues

If you suffer from stomach problems, stay hydrated and rest. Over-the-counter remedies like Seirogan (for digestive issues) and probiotics are available at pharmacies like Guardian and Century. Bringing medications like Seirogan or Biofermin from Japan is recommended. If symptoms persist or are accompanied by high fever, seek medical attention promptly.

During the initial adjustment period, rely on imported Japanese food and instant meals, gradually introducing local flavors over time.

Conclusion

Overall, Jakarta provides a food environment comparable to Japan—especially in terms of Japanese cuisine. However, awareness of tropical bacteria, hygiene practices, and proper food handling is essential.

Once your body adapts, you’ll be able to fully enjoy local Indonesian cuisine while maintaining good health. Be adventurous with Indonesian food, but also mindful of your health—ensuring a tasty and enjoyable expat life.

Other Articles: Why Your Website’s Post Thumbnail Matters in the Age of AI-Driven Search

How to Spend Weekends and Holidays in Indonesia (Travel, Leisure Facilities, and Tourist Spots)

As you settle into life in Indonesia, your options for spending weekends and holidays will expand. With its rich natural beauty and cultural heritage, Indonesia offers great opportunities for travel during your stay. There are also many family-friendly leisure spots around Jakarta. Below is an overview of domestic travel destinations and weekend activities near Jakarta.

Domestic Travel in Indonesia

Bali

Bali is Indonesia’s most famous resort destination and remains a top choice among Japanese expatriates. It’s just 2.5 hours by plane from Jakarta. With its blue seas, white sandy beaches, Hindu temples, and scenic rice fields, it’s the perfect place to escape daily life.

From luxury villas to budget hotels, Bali offers a wide range of accommodations. Many families and colleagues visit on short trips—especially during long holidays like Lebaran (post-Ramadan break), when flights get fully booked quickly. Early planning is highly recommended.

Yogyakarta (Jogja)

A historic city in central Java, Jogja is known for its UNESCO World Heritage sites: Borobudur (a Buddhist temple complex) and Prambanan (a Hindu temple complex). Ideal for those interested in history and culture.

It’s about 1 hour by plane or 8 hours by train from Jakarta. The city itself is charming, with royal palaces (Kraton ), batik workshops, and traditional performances. Low cost of living makes it perfect for a 2- to 3-day trip.

Bandung

Located about 150 km southeast of Jakarta, Bandung is a highland city once known as the “Paris of Java” during Dutch colonial times. Its cool climate attracts many families for weekend drives.

Nearby attractions include the crater lake Tangkuban Perahu and hot springs. In 2023, a new high-speed rail line opened between Jakarta and Bandung, cutting travel time to just 45 minutes—making it ideal for day trips.

Other Destinations

Indonesia has countless fascinating places beyond these popular spots:

• Lake Toba (Sumatra): A massive volcanic lake surrounded by nature and cultural villages.
• Orangutan habitats (Kalimantan): Jungle tours to observe wild orangutans.
• Toraja Culture (Sulawesi): Unique funeral traditions and tribal culture.
• Komodo Island: Home to the famous Komodo dragons.
• Raja Ampat (West Papua): One of the world’s best diving spots.

For diving and snorkeling enthusiasts, places like Lembeh Strait (Sulawesi) or Raja Ampat (West Papua) are must-visits.

Even during a short assignment, you’ll find no shortage of adventure!

Short Trips to Neighboring Countries

Though not part of Indonesia, Jakarta offers easy access to neighboring Southeast Asian countries:

• Singapore: 1.5 hours by plane
• Kuala Lumpur: About 2 hours by plane

Many expats use long holidays for quick trips abroad. Singapore is especially popular for shopping, dining, and restocking Japanese groceries.

Weekend Activities Around Jakarta

Local Sightseeing

Jakarta may not seem like a tourist hotspot at first glance, but it offers several interesting sights:

• Monas (National Monument): A 132-meter tower offering panoramic views of the city.
• National Museum: Houses historical artifacts and anthropology collections.
• Istiqlal Mosque: Southeast Asia’s largest mosque.
• Kota Tua (Old Batavia): A Dutch-era district with colonial architecture and museums.

Visiting these spots on weekends is a great way to learn more about Jakarta’s history.

Theme Parks

Families love visiting Ancol Dreamland , a large seaside resort area south of Jakarta. It includes:

• Dufan (Fantasy Island): An amusement park with roller coasters and rides
• SeaWorld Ancol: An aquarium and marine animal shows
• Water Theme Park & Beach
• Golf Course

Children can play all day, and parents can relax at beachfront restaurants. Entry fees are reasonable.

Another popular spot is Ragunan Zoo , located in South Jakarta. Though inexpensive, it features a wide variety of animals across a large area. Be sure to arrive early to avoid the heat and crowds.

Shopping Malls

Jakarta residents often spend weekends at large shopping malls. From luxury brands to movie theaters, food courts, and kids’ activity zones, the malls offer something for everyone.

Popular malls include:

• Grand Indonesia (Central Jakarta): One of Southeast Asia’s largest malls
• Plaza Indonesia: Upscale shopping and dining
• Kota Kasablanka, Gandaria City, Pondok Indah Mall, Lippo Mall Kemang

These malls are perfect for shopping, dining, or catching a movie. Movie theaters like XXI Cineplex or CGV offer English films with Indonesian subtitles for under IDR 50,000–80,000 (~USD 3.5–5) per ticket—very affordable!

Golf

Golf is a popular pastime among expat professionals in Indonesia. High-quality courses near Jakarta offer excellent value compared to Japan.

Top golf courses are found in Bogor , Cikarang , and other nearby areas—about 1–2 hours drive from Jakarta. Thanks to the tropical climate, you can enjoy morning rounds without extreme heat.

Most courses provide caddies and well-maintained facilities, making them beginner-friendly.

Day Trips (Nature & Short Getaways)

If you’re looking for a short escape from the city, consider:

• Puncak Highlands (Bogor area): Famous for tea plantations and cool mountain air. Popular weekend retreats for locals and expats alike. However, traffic jams are common on weekends—start early!
• Taman Safari Indonesia: A safari-style zoo where you can drive through enclosures with live animals—popular with children.
• Ujung Kulon National Park: Located at the western tip of Java, this remote area is home to rare Javan rhinos.
• Ciater Hot Springs (near Bandung): Relax in natural thermal baths after a short drive from Bandung.

Staycations at Luxury Hotels

If you prefer a relaxing break close to home, consider a staycation at one of Jakarta’s luxury hotels. Many five-star hotels offer weekend packages featuring swimming pools, spas, and fine dining. Some popular choices include:

• Shangri-La Hotel
• The Ritz-Carlton
• Fairmont Jakarta

You can also experience traditional Indonesian wellness treatments like Jamu spa or aromatherapy massage —offered at very affordable prices compared to Japan.

Events and Community Life

Japanese Association Events

The Jakarta Japanese Association organizes seasonal events such as sports days, festivals, and charity bazaars. These gatherings offer a sense of community and familiar school-like atmosphere for families with children.

There are also hobby clubs including baseball, soccer, golf, tennis, photography, and fishing—great for meeting like-minded people on weekends.

Cultural Experiences

Living in Indonesia gives you the chance to explore local culture. Consider attending:

• Gamelan music concerts
• Wayang kulit (shadow puppetry) performances
• Batik dyeing workshops
• Traditional dance performances

Ask your Indonesian colleagues for recommendations or check with the Japanese Association for upcoming cultural events. Participating in these activities can deepen your understanding of the country and enrich your expat experience.

Overseas Travel

Using annual leave for international travel is common. Direct flights from Jakarta connect to cities in Europe, the Middle East, and Australia. Take advantage of long holidays to visit places you wouldn’t normally reach from home.

Popular destinations include:

• Turkey (Istanbul)
• United Arab Emirates (Dubai)
• Australia (Sydney, Melbourne)
• Stopovers in Singapore or KL on the way back to Japan

Conclusion

Weekends and holidays in Indonesia offer endless possibilities—from exploring the archipelago to enjoying modern entertainment in Jakarta. While you may start off mainly visiting malls and local parks, over time you’ll discover much more.

Building relationships with local colleagues and experienced Japanese expats can help uncover hidden gems and lesser-known spots. Make the most of your time here—not only professionally, but personally too. You’ll create lasting memories and experiences unique to life in Indonesia.

Safety at Night in Jakarta (Nightlife, Red-Light Areas, and Risky Spots)

Jakarta has a dual nature when the sun sets. While it offers sophisticated nightlife options like stylish bars and clubs, there are also areas and experiences that should be avoided—especially by newcomers. Below is a guide to navigating Jakarta’s night scene safely.

Enjoying the Nightlife

Bars & Clubs

Jakarta has many upscale bars and nightclubs, especially in central business areas like Sudirman and Kuningan . Rooftop bars with city views—such as SKYE Bar (with an infinity pool) or Cloud Lounge —are popular spots for networking and socializing after work.

In the SCBD (Sudirman Central Business District) , trendy clubs like Lucy in The Sky , Dragonfly , and Fable attract young professionals and expats well into the late hours. These venues offer lively music and dancing in a relatively safe environment.

However, always remain cautious of thefts and alcohol-related incidents. Carry minimal belongings, and use trusted transportation like Grab or taxis—never drive after drinking.

Japanese-Style Karaoke in Blok M

The Blok M area (Melawai Road) features several Japanese-style karaoke bars and snack bars catering to Japanese expats. These are similar to traditional Japanese hostess clubs where guests enjoy drinks, conversation, and singing with female staff.

Some places are open to walk-ins, but many operate on membership or referral systems. Drinks can be expensive, so it’s wise to check prices beforehand. Going alone may feel intimidating, but you might experience these spots with colleagues or friends during your stay.

To stay safe, always arrange reliable transportation home—especially if drinking heavily.

Karaoke in Cikarang

Even in Cikarang , an industrial town outside Jakarta, there are karaoke bars targeting Japanese expatriates. Around Lippo Cikarang and expat-friendly hotels, some establishments have Japanese-speaking staff and serve Japanese food.

Because information about these spots is limited compared to Jakarta, service quality and pricing can vary. It’s safer to visit only with trusted recommendations from locals or experienced colleagues.

Late-Night Local Eateries

For a more casual experience, try local night markets or street food stalls with Indonesian friends. Places like Sabang Street are known for their vibrant late-night food culture. However, safety here depends entirely on your own judgment—always go with locals and stay alert.

Risks and Precautions at Night

Illegal Sex Industry & Prostitution

Prostitution is illegal in Indonesia. Despite this, certain clubs, massage parlors, and karaoke lounges may offer illicit services. Some even target Japanese customers with misleading offers.

Getting involved in such activities is extremely risky:

• Legal consequences: Police raids do occur, and involvement could result in arrest and media exposure.
• Health risks: STIs including HIV are a real concern.
• Scams: Foreigners unfamiliar with the language and culture often become victims of overcharging, threats, or blackmail.

There have been cases where Japanese expats were caught in police operations at red-light districts in Cikarang , leading to serious reputational damage and legal trouble. Most companies strictly advise against visiting such places—no matter how tempting the offer.

Drug Use & Possession

Indonesia enforces strict anti-drug laws. Drug-related offenses—including possession—are punishable by death for foreigners.
Despite this, some nightclubs reportedly deal in narcotics. Under no circumstances should you engage in drug-related activity—even out of curiosity. One small mistake could ruin your life.

Dangerous Neighborhoods

Certain areas in Jakarta are best avoided at night:

• Kota Tua (Old Town Jakarta): Known for sex work and scams
• Manggarai & surrounding areas: Crime rates rise significantly after dark

Slum areas and red-light districts should never be visited alone or without guidance. Scammers and touts also hang around tourist areas, trying to lure people into overpriced or dangerous bars.

While areas frequented by Japanese residents are generally safe, avoid walking alone after 2:00 AM. Women should not walk alone at night under any circumstances.

Drinking Responsibly

Although Indonesia is a Muslim-majority country, alcohol is legal in Jakarta and available at bars and restaurants. However, excessive drinking increases your risk of being targeted.

Avoid going out alone while intoxicated. Even in groups, make sure someone stays sober. Since ride-hailing apps can be hard to catch late at night, consider arranging a waiting driver or having a company car/driver on standby.

Drink Spiking & Safety

Unfortunately, drink spiking does happen—not just in Jakarta but globally. Be cautious:

• Never leave your drink unattended
• Avoid accepting drinks from strangers
• Stay aware of your surroundings

These basic precautions can prevent serious harm.

Encounters with Police

You may encounter nighttime traffic checkpoints or random police stops—especially when driving late at night.

Be prepared:

• Keep your ID and documents handy
• Remain calm and polite
• Some officers may ask for informal payments—do not comply immediately. Ask for official procedures and request an official ticket.

If unsure, seek advice from your company driver or local contacts before heading out.

Summary

Enjoying Jakarta’s nightlife isn’t inherently dangerous—but awareness is key. Compared to Japan, the risks are higher, so stick to trusted locations and travel with reliable companions. Never follow suspicious offers or enter unknown environments.

By adopting a mindset of “personal responsibility for safety,” you can create memorable and enjoyable experiences—without compromising your health, freedom, or reputation.

Common Problems and Accidents in Indonesia (and How to Handle Them)

Living overseas inevitably brings unexpected challenges. Understanding common issues that occur in Indonesia—different from Japan—and how to deal with them is essential for a smooth expat experience. Preparation prevents unnecessary stress.

Car Accidents

Even if you’re careful, accidents can happen in Jakarta’s chaotic traffic. Here’s how to respond if you’re involved in an accident by car or motorbike.

Minor Property Damage

If the damage is minor (e.g., a bumper scratch), it’s often resolved on-site through negotiation. Sometimes cash compensation is paid directly to settle the issue quickly (local drivers are familiar with this process).

Calling the police may complicate things—there’s a risk of bribery requests—so resolving it amicably between both parties is often the best approach. However, if it involves a company vehicle, contact your supervisor or fleet manager to follow insurance procedures.

Personal Injury Accidents

If someone is injured—whether a pedestrian or motorcyclist—prioritize medical care first . Call emergency services (118/119 ) and ask for help from bystanders if possible. Then notify the police (110 ).

In cases involving foreigners, reaching a private settlement is difficult, so police involvement is almost unavoidable. Contact your company immediately and seek support from legal advisors or insurance providers. Stay calm and express sincere apologies without escalating emotions.

Being the Victim

You might also be the victim of an accident—such as being rear-ended or hit while walking. Even in minor cases, always obtain an official accident report. Exchange names and contact details with the other party and report the incident to the police to prevent future complications.

Medical costs should ideally be covered by the other party’s insurance, but if disputes arise, consult your company or the embassy for assistance.

Accidents While Using Bike Taxis

Incidents involving online bike taxis (ojol like Gojek or Grab) do occur. If injured, receive appropriate medical attention. Drivers are usually insured, so you can claim treatment costs. Contact the app’s customer support for guidance.

Key Tips After an Accident

• Crowds often gather at accident scenes—stay calm and avoid shouting or fleeing.
• Apologize where necessary and contact relevant authorities promptly.
• To reduce risk, let local staff drive whenever possible and use company-provided vehicles with drivers.
• As a pedestrian, stay alert—even at crosswalks, many drivers ignore red lights.

Theft & Pickpocketing

Cases of stolen phones, wallets, and personal items are not uncommon among expats. Here’s what to do—and how to protect yourself.

Stolen Phone

Immediately lock your device remotely:

• iPhone: Use the “Find My iPhone” feature
• Android: Use Google Device Manager

Contact your mobile carrier to block the SIM card. File a police report (Surat Lapor Polisi )—this helps with insurance claims and reissuing devices. Use a backup or work phone until you get a new one, and ensure cloud backups are up to date.

Lost Wallet / Cards

If your wallet or cards are stolen:

• Contact your bank or card issuer to freeze the account immediately
• International credit/debit cards can be blocked via global service lines or online banking
• Cash losses may not be recoverable, but some companies offer compensation upon filing a police report
• Report lost Indonesian bank cards to your local bank for replacement

Lost Passport

Losing your passport along with other belongings can be serious. Immediately apply for a replacement at the Embassy of Japan . A police report from the local station is required for reissuance. Bring photos and documents such as an extract from your family register (if available).
To minimize risks, keep your passport locked at home and carry only a copy when going out.

Prevention Measures

• Distribute valuables—carry minimal cash and cards in your wallet
• Use zipped bags; wear backpacks in front in crowded places
• Avoid placing phones or wallets in back pockets
• Choose well-lit, busy ATMs at night—if something feels off, move to another location

Housing Issues

Problems related to housing are common during your stay. Below are typical scenarios and how to handle them.

Facility Malfunctions

Air conditioning breakdowns, water leaks, or frequent power outages are not unusual. Contact the property management office for repairs. High-end apartments usually have maintenance teams on standby, making fixes faster. For private houses, request repairs through the owner or arrange trusted technicians yourself.

If language is an issue, ask your company’s administrative team or local staff to assist. Serious structural issues (like ceiling leaks or wall cracks) may require third-party experts. Document all problems before moving in to avoid disputes later.

Rental Contract Disputes

Misunderstandings over contract terms—like missing furniture or unfulfilled renovation promises—are possible. Clarify issues early through real estate agents and keep written records (email or formal letters). Deposit return issues also occur—landlords may deduct excessive fees for cleaning or repairs. Take detailed photos before and after moving to prove the condition of the property. Companies typically handle negotiations for corporate housing, but for private contracts, community word-of-mouth or legal consultation may be needed in severe cases.

Burglary & Security

While rare, break-ins do happen. Always lock doors and store valuables in a safe. In apartments, be cautious about housekeeping or repair staff entering your unit.

Home invasions are rare compared to other countries, but never resist if confronted—your safety comes first. Installing alarms and security cameras can help prevent incidents.

Noise & Neighbors

Morning Azan (call to prayer) is part of local culture—earplugs can help. Other issues like construction noise or pets can often be resolved by contacting building management. Approach neighbors calmly and respectfully—avoid emotional confrontations.

Other Common Issues

Loan Requests

Be cautious if locals or acquaintances ask for financial help. Personal loans often lead to disputes. Politely decline using the excuse of company policy or family rules—this avoids hard feelings while protecting yourself.

Harassment & Interpersonal Conflicts

Conflicts among Japanese expats or with locals can occur. Overseas communities are often small, so misunderstandings can escalate easily. Don’t hesitate to seek advice from colleagues, supervisors, or the Japanese Association. Staying calm and open-minded usually resolves most issues.

Natural Disasters

Jakarta experiences fewer earthquakes than Japan, but flooding during rainy season is common. Heavy rain can cause road closures and commuting difficulties. Check flood-prone areas before renting.

If your home floods, evacuate to higher ground immediately to avoid electrocution or disease. Contact property management or your insurance provider afterward. Prepare an emergency kit with bottled water, flashlights, and portable batteries in advance.

Basic Troubleshooting Principles

Stay calm in any situation. Language barriers and cultural differences can heighten stress, but take a deep breath, assess priorities, and reach out for help. Resources like the Japanese Embassy , Japanese Association , and local company staff are available for support. Also, make full use of your insurance coverage (medical, personal belongings, liability, etc.) to minimize risks.

Summary: Enjoy Your Life in Indonesia Safely

While Indonesia offers a rich living and working environment, awareness of potential risks is key. Stick to reliable places, travel with trusted companions, and avoid suspicious situations. With a mindset of personal responsibility, you can enjoy a fulfilling and memorable life abroad.

Stay safe, healthy, and proactive—both in your professional and personal life!

Timedoor – 10 Years Supporting Business in Indonesia

We specialize in IT development, language education, staffing solutions, and business expansion support in Indonesia.
Let us help you smoothly enter the Indonesian market.

👉 Contact Us

Glossary of Terms Used in This Article

Frequently Asked Questions (FAQ)

Q1. What should I prepare before arriving in Indonesia?

A: Ensure your passport has sufficient validity, complete visa documents, get recommended vaccinations, bring international debit/credit cards, research Japanese-friendly clinics, pack basic medicines, and prepare an emergency contact list. Learning basic Bahasa Indonesia greetings is also helpful.

Q2. Can I live comfortably on a standard expat salary in Indonesia?

A: Yes. Expatriate salaries are generally high compared to local wages, allowing comfortable access to Japanese-standard housing, healthcare, and food. However, international schools and luxury housing can be expensive—confirm with your company about allowances.

Q3. Is it safe to bring my family to Jakarta/Cikarang?

A: Yes. Residential areas for expats have good security and stable living conditions. Japanese schools and international schools are available, and Japanese-speaking clinics exist. Overall, the environment is suitable for families.

Q4. How to cope with Jakarta’s traffic jams?

A: Plan ahead, use ride-hailing apps (Grab, Gojek), or utilize MRT and airport rail. Company cars with drivers are common. Try to leave early to beat peak hours.

Q5. What should I know about working with Indonesians?

A: There’s a cultural tendency to avoid saying “no.” Always confirm agreements in writing. Never scold publicly—give feedback privately and politely. Public praise boosts motivation.

Q6. Are medical costs high? Do I need health insurance?

A: Private hospital treatments can be costly, but most companies provide expat health insurance. Confirm which hospitals are affiliated with your insurer for cashless service.

Q7. What food hygiene tips should I follow?

A: Avoid tap water—use bottled water instead. Be cautious with raw vegetables and cut fruits from street vendors. Eat whole fruits you peel yourself. Start with trusted restaurants before exploring local food.

Q8. How can I send money to Japan?

A: Use bank transfers or services like WISE . Compare fees and exchange rates to choose the right method. Some companies even arrange automatic transfers to Japan.

Looking for E-commerce MobileApp for your Retail business? Learn more on APPMU